GEICO Homeowner Mortgagee Inquiry and Change Request

Frequently Asked Questions
  • Q: Do I need to have the policy number in order to request a change?
    A: Not providing the policy number could delay your request.
  • Q: How do I request multiple changes for one policy?
    A: Fill out the form for the 1st request, and let us know in the “Notes” section if any additional policy information needs to be added, changed or corrected.
  • Q: How do I submit changes for multiple policies?
    A: Please submit a “Mortgagee Change Request” form for each policy. Follow the “Mortgage Change Request” link on the confirmation page to submit your next request.
  • Q: I need to make a change that is not an option under “How May We Assist You?” What should I do?
    A: Choose “Other Document” and list your request in the text box. Please provide a detailed description of your needs so we can fulfill your request as quickly as possible.
  • Q: I don’t need to change anything on my client’s policy. I just need Evidence of Insurance and/or an Invoice.
    A: Enter the information required in the top portion of the form so we can identify your client’s information. Select "Verify Status of Policy" under "How May We Assist You?". We will send proof of coverage and an invoice via your preferred method of delivery.
  • Q: How I can obtain confirmation of a cancelled policy?
    A: Enter the information required in the top portion of the form so we can identify your client’s information. Select "Verify Status of Policy" under "How May We Assist You?". We will send evidence of insurance or a cancellation notice to you via your preferred method of delivery.
  • Q: How soon will my request be completed?
    A: You will receive a response to your request within one business day. We may contact you for additional information. Our mutual client's authorization may be required for certain transactions and we will contact them if necessary
  • Q: I’m not sure what to choose for the question “How May We Assist You?”
    A: You should choose Proof of Coverage and Invoice/Receipt if you need evidence of insurance or the declarations page of a policy. We will also send a paid receipt or an invoice/bill if the customer has elected to pay through an escrow account.

    A: You should choose Mortgagee Clause Add, Change, or Delete if the mortgage company is not currently listed on the policy or if there is an error in the listed mortgagee clause. Please tell us if you are replacing a mortgage company that is currently listed on the policy.

    A: You should choose Effective Date Change if the policy was written with an incorrect effective date. This is not the date the change will be effective, but the date that the policy will be effective. This can be a date in the past, today’s date, or a future date.

    A: You should choose Coverage Change if you need to increase or reduce a coverage on the policy. If you are changing the Dwelling coverage (Coverage A), please tell us if this can be a combination of the Dwelling coverage and the Extended Replacement Cost on the policy. You may also change the deductible on the policy. If you need to change any other coverage, please choose the “Endorsements/Additional Coverages” option. Please tell us which coverage you would like to change and the coverage amount that should be listed on the policy.

    A: You should choose Property Address Change or Correction if the policy was written for the incorrect address or if any details of the address need to be edited. Please use the fields provided to tell us how the address should be listed on the policy.

    A: You should choose Named Insured Add, Correct, or Delete (including Vesting) if you would like to change the named insureds on the policy. Please list the names and vesting titles exactly as they should appear on the policy.

    A: You should choose Verify Status of Policy if you need to confirm the status of the policy. We will send you proof of coverage and an invoice/receipt or a cancellation letter via your preferred method of correspondence.

    A: You should choose Other Document if you need any other item that is not covered in the other options. Please provide a detailed description of your needs so we can fulfill your request as quickly as possible.